Question 171
Open question ↗Scenario: Conversational AI Architecture Patterns -
In a long account-support chat that is progressively summarized, the assistant later refers to the customer's plan price as "about thirty dollars" instead of the exact $29.99 and forgets the precise renewal date, leading to an incorrect quote.
What practice preserves these exact values?
- A.Keep a structured "case facts" block (plan price, renewal date, account ID) included in every prompt, separate from the summarized history.
- B.Stop summarizing and resend the entire raw transcript on every turn forever.
- C.Instruct the model to round all prices to whole dollars for consistency.
- D.Lower the temperature so numeric values stop drifting.