AB-900 Certification Practice Question #79

Question

Your company has a Microsoft SharePoint site named Site1. Site1 contains all the policies of the company’s HR department. The policies are saved as Microsoft Word documents.

All users have read access to Site1.

The HR department manager reports that user requests about the policies are NOT being addressed in a timely manner, especially around major holidays.

You need to recommend a solution to enable the users to find the HR department policies. The solution must provide the users with a list of common queries and ensure that responses are grounded only in Site1.

What should you include in the recommendation?

Accepted Answer

The requirements — a reusable Q&A experience, a list of **common (starter) queries**, and responses **grounded only in Site1** — are met by a **custom Microsoft 365 Copilot agent** (declarative agent) whose knowledge source is restricted to Site1 and which exposes suggested prompts. Copilot in Word is personal and document-scoped, the Researcher agent reasons broadly over web/work content (not a single site), and a notebook just organizes content without enforcing a grounding scope — so a custom agent is the right recommendation.

More AB-900 practice questions