AB-100 Certification Practice Question #60

Question

A company has an AI solution that uses a Microsoft Copilot Studio agent.
You need to monitor the agent's performance. The solution must meet the following requirements:
Monitor the agent's telemetry in near-real-time (NRT).
Download transcripts of full conversations.
Monitor the agent's usage and performance.
What should you use for each requirement? To answer, drag the appropriate options to the correct requirements. Each option may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Accepted Answer

Application Insights is the only option providing true near-real-time telemetry with live metrics and event streaming from Copilot Studio agents. Copilot Studio's built-in Transcripts area allows direct download of full conversation transcripts without external tooling. Copilot Studio's built-in Analytics dashboards cover agent usage and performance (session counts, resolution rates, escalations, topic performance) — making it the self-contained answer for monitoring. Log Analytics requires additional setup and is more for infrastructure/query-based analysis.

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