Question 9
AB-100 voucher + Udemy course (lifetime access) = ₹3,500 for Indian ID card holders.
Details →A financial services company uses Microsoft Dynamics 365 Finance. Currently, the company's support staff manually reviews customer transaction histories to detect potential fraud cases before escalating the cases. You need to recommend an automation solution for the review process. The solution must ensure that escalations reach a human analyst for final decision making. What should you recommend?
- ADeploy an autonomous agent that closes non-fraud cases automatically.
- BUse Microsoft 365 Copilot in Word to automatically finalize fraud detection policies.
- CConfigure a task agent to generate fraud risk scores for the human analyst to review. ✓
- DExport the data to a data lake for analysis in Microsoft Power BI.